Privacy policy
What this website does with information, in plain language. If you have a question that is not answered here, contact the agency.
Update Your Quotes ("we," "us," or "our") is an independent insurance agency located in Lexington, Kentucky. This policy describes how we handle information when you visit updateyourquotes.com, contact us by phone or email, or request a quote.
Information you choose to provide
If you call, email, or use the quote form on this website, you may share information such as:
- Your name, email address, phone number, and ZIP code
- The type of coverage you are asking about
- Details you include in a message, such as vehicles, property, or business information
The quote form on this website prepares an email in your own email application. It does not transmit or store your information on this website. The information reaches us only when you send that email or contact us directly.
Please do not send Social Security numbers, medical records, bank account numbers, or other sensitive information through the website form or by unencrypted email. We will tell you what is needed if you decide to apply for coverage, and we can collect sensitive information through appropriate channels.
Information collected automatically
This website does not use advertising cookies, analytics scripts, or third-party tracking pixels. Our web hosting provider may maintain standard server logs that include technical information such as IP address, browser type, requested pages, and timestamps, as part of operating and securing the site.
Fonts and icons are served from this website. The "Open in Google Maps" link on the contact page is an external link; if you choose it, Google's privacy policy applies to your use of Google Maps.
How we use information
- To respond to your questions and quote requests
- To compare coverage options and, if you ask us to, help you apply for insurance
- To provide service on an existing policy, such as changes, renewals, and claim questions
- To meet legal, regulatory, and recordkeeping obligations
We do not sell your personal information. We may share information with insurance carriers, brokers, or service providers when necessary to provide the services you request, or when required by law.
Email and phone communications
If you contact us, we may reply by email or phone using the details you provide. You can ask us to stop non-essential communications at any time. We do not add people to marketing lists without their consent.
Retention and security
We retain information for as long as needed to respond to your request, provide services, and meet legal and business recordkeeping requirements. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Your choices and rights
You may contact us to ask what information we hold about you, request a correction, or ask us to delete information that we are not required to keep. Applicable law, including insurance regulations, may limit or extend these rights. We will explain any limitations when you contact us.
Children
This website is intended for adults. We do not knowingly collect personal information from children through this website.
Changes to this policy
We may update this policy if our practices or the website change. The effective date above shows when it was last revised. Material changes will be reflected on this page.
Contact us
Questions about this policy or your information can be directed to:
Update Your Quotes
828 Allen Road, Ste 219
Lexington, KY 40504
Phone: (763) 766-7744
Email: info@updateyourquotes.com